Privacy Policy

Updated October 21, 2026

This policy describes how Cafe Bourbon St. Marietta Square LLC uses information on our Café Bourbon St. ordering site.

Orders and accounts

We use the contact details, order information, pickup preferences and account information you provide to process orders, manage your account, provide order updates and respond to support requests. Payment information is processed by Square. Our payment form sends card details directly to Square; saved payment methods use Square’s payment tokens.

Website analytics and session replay

We use Bourbon Insights, our privately managed analytics system, to understand how visitors use the ordering page and identify problems. It can automatically capture page structure and interactions such as clicks, pointer movements, scrolling, device category, referral domain, timestamps and ordering actions. These events reconstruct a replay of activity within the website. This does not record your camera, microphone, other applications or your device’s entire screen.

Public menu text, including item names, descriptions and prices, is visible in replays. Form inputs and designated sensitive text are masked. Payment pages, account pages and designated private areas, including contact fields and community content, are excluded. Page query strings and fragments are omitted. Replay data is accessible through our private analytics dashboard, not a public recording link.

Cookies, storage and choices

The site uses cookies and browser storage for ordering, accounts and analytics. Replay uses a browser visitor identifier, session identifiers and a short-lived signed cookie. These allow activity to be grouped into sessions. Recording respects the Global Privacy Control and Do Not Track signals supported by our recorder, as well as a previously saved replay opt-out.

Browser privacy signals apply to the browser and device sending them. Blocking future collection does not automatically delete previously collected sessions. You can contact us about previously collected information using the address below.

Retention and service providers

Replay retention is configured to 30 days. Expired replay records are removed during subsequent collection. Order and account records are managed separately from replay data. We use hosting and storage services to operate the site and Square to process payments and orders. Those providers process information needed to deliver their services.

Contact and privacy requests

For questions or requests concerning access to or deletion of your information, contact info@cafebourbonst.com. Please specify whether your request concerns an order, account or website analytics. We may need information to verify and locate the relevant records.